{"id":2602,"date":"2026-10-26T10:14:32","date_gmt":"2026-10-26T17:14:32","guid":{"rendered":"https:\/\/www.cianchetta.com\/?page_id=2602"},"modified":"2026-10-26T10:19:01","modified_gmt":"2026-10-26T17:19:01","slug":"sms-policy","status":"publish","type":"page","link":"https:\/\/www.cianchetta.com\/es\/sms-policy\/","title":{"rendered":"SMS Privacy Policy &#038; Terms"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2602\" class=\"elementor elementor-2602\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-761c268 e-flex e-con-boxed e-con e-parent\" data-id=\"761c268\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7bc82 elementor-widget elementor-widget-spacer\" data-id=\"6d7bc82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-417c4eb elementor-widget elementor-widget-heading\" data-id=\"417c4eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">SMS Privacy Policy &amp; Terms<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11f49e7 elementor-widget elementor-widget-breadcrumbs\" data-id=\"11f49e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.cianchetta.com\/es\/\">Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-260995e e-flex e-con-boxed e-con e-parent\" data-id=\"260995e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f4f7db elementor-widget elementor-widget-text-editor\" data-id=\"1f4f7db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"font-size:34px;line-height:1.2;font-weight:600;margin:0 0 12px;\">SMS Privacy Policy<\/h2><p><em>Effective date: October 26, 2026<\/em><\/p><p>This SMS Privacy Policy explains how Cianchetta &amp; Associates (&#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;) collects, uses, and protects information when you opt in to receive text messages from us. It supplements our general Privacy Policy posted on our website. By providing your mobile number and opting in, you agree to this policy.<\/p><h3 style=\"font-size:22px;line-height:1.3;font-weight:600;margin:28px 0 8px;\">Information we collect<\/h3><p>When you enroll in our text messaging program, we collect:<\/p><ul><li>Your mobile phone number<\/li><li>Your name and any other details you provide at opt-in (for example, on a web form, by text keyword, or in person)<\/li><li>The date, time, and method of your consent<\/li><li>Your responses to our messages, including replies and keywords such as STOP or HELP<\/li><li>Delivery data from your carrier, such as whether a message was delivered<\/li><\/ul><h3 style=\"font-size:22px;line-height:1.3;font-weight:600;margin:28px 0 8px;\">How we use your information<\/h3><p>We use this information to:<\/p><ul><li>Send the messages you signed up for, such as appointment reminders, account updates, customer service replies, and informational messages<\/li><li>Respond to your questions and requests<\/li><li>Honor your opt-out and help requests<\/li><li>Maintain records of consent as required by law<\/li><li>Improve our messaging program and troubleshoot delivery issues<\/li><\/ul><h3 style=\"font-size:22px;line-height:1.3;font-weight:600;margin:28px 0 8px;\">How we share your information<\/h3><p>We do not sell, rent, or share your mobile phone number or any other information you provide with third parties. Mobile opt-in data and consent are never shared with or sold to third parties or affiliates for marketing or any other purpose.<\/p><p>The only disclosures we make are those strictly necessary to operate the Program or required by law:<\/p><ul><li>Service providers who send messages on our behalf (such as our SMS platform provider), bound by contract to use it only for that purpose<\/li><li>Mobile carriers, as needed to deliver messages<\/li><li>Law enforcement or regulators when required by law, subpoena, or court order<\/li><li>A successor entity in a merger, acquisition, or sale of assets, subject to this policy<\/li><\/ul><h3 style=\"font-size:22px;line-height:1.3;font-weight:600;margin:28px 0 8px;\">Your choices<\/h3><ul><li>Opt out at any time by replying STOP to any message. You will receive one confirmation text, and no further messages will be sent unless you re-enroll.<\/li><li>Get help by replying HELP or contacting us using the details in the Contact Us section below.<\/li><li>Update your number by contacting us using the details in the Contact Us section below.<\/li><\/ul><h3 style=\"font-size:22px;line-height:1.3;font-weight:600;margin:28px 0 8px;\">Data retention<\/h3><p>We keep your phone number and consent records for as long as you are enrolled and for five years afterward to document consent and comply with legal obligations. Message content is kept for two years unless a longer period is required by law.<\/p><h3 style=\"font-size:22px;line-height:1.3;font-weight:600;margin:28px 0 8px;\">Security<\/h3><p>We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.<\/p><h3 style=\"font-size:22px;line-height:1.3;font-weight:600;margin:28px 0 8px;\">Children<\/h3><p>Our clients and our text messaging program are limited to individuals 18 years of age or older. We do not knowingly collect phone numbers from anyone under 18. If you believe a minor has enrolled, contact us and we will remove the number.<\/p><h3 style=\"font-size:22px;line-height:1.3;font-weight:600;margin:28px 0 8px;\">Changes to this policy<\/h3><p>We may update this policy from time to time. The effective date above shows when it was last revised. Material changes will be posted on this page.<\/p><h3 style=\"font-size:22px;line-height:1.3;font-weight:600;margin:28px 0 8px;\">Contact us<\/h3><p>Cianchetta &amp; Associates<br \/>3125 Dwight Road, Suite 300<br \/>Elk Grove, CA 95758<br \/>Phone: <a href=\"tel:+19166857878\">(916) 685-7878<\/a><\/p><h2 style=\"font-size:34px;line-height:1.2;font-weight:600;margin:48px 0 12px;padding-top:40px;border-top:1px solid #d9d9d9;\">SMS Terms &amp; Conditions<\/h2><p><em>Effective date: October 26, 2026<\/em><\/p><p>These terms govern the Cianchetta &amp; Associates text messaging program (the &#8220;Program&#8221;). By opting in, you agree to these terms and to our SMS Privacy Policy above.<\/p><h3 style=\"font-size:22px;line-height:1.3;font-weight:600;margin:28px 0 8px;\">Program description<\/h3><p>By enrolling, you agree to receive recurring text messages from Cianchetta &amp; Associates at the mobile number you provided. Messages may include appointment reminders, account updates, customer service replies, and informational messages.<\/p><h3 style=\"font-size:22px;line-height:1.3;font-weight:600;margin:28px 0 8px;\">Consent<\/h3><p>You consent to receive messages when you enter your number on our website form and check the consent box, or when you provide your number verbally or in writing and agree to receive texts. Consent is not a condition of purchasing any goods or services. You confirm that you are the account holder for the mobile number provided or have the holder&#8217;s permission to enroll it.<\/p><h3 style=\"font-size:22px;line-height:1.3;font-weight:600;margin:28px 0 8px;\">Message frequency<\/h3><p>Message frequency varies. You may receive up to 4 messages per month depending on your activity and preferences.<\/p><h3 style=\"font-size:22px;line-height:1.3;font-weight:600;margin:28px 0 8px;\">Costs<\/h3><p>Message and data rates may apply. Your carrier&#8217;s standard messaging and data charges apply to each message sent or received. Contact your carrier for details about your plan.<\/p><h3 style=\"font-size:22px;line-height:1.3;font-weight:600;margin:28px 0 8px;\">How to opt out<\/h3><p>Reply STOP to any message to cancel. You will receive a single confirmation message, after which no further messages will be sent. You may also opt out by contacting us using the details in the Contact Us section below. Opting out of one type of message (for example, informational texts) may not stop other types (for example, appointment reminders) unless you opt out of those separately.<\/p><h3 style=\"font-size:22px;line-height:1.3;font-weight:600;margin:28px 0 8px;\">How to get help<\/h3><p>Reply HELP to any message for assistance, or contact us using the details in the Contact Us section below.<\/p><h3 style=\"font-size:22px;line-height:1.3;font-weight:600;margin:28px 0 8px;\">Supported carriers<\/h3><p>The Program is available on major U.S. carriers, including AT&amp;T, T-Mobile, Verizon, and others. Carriers are not liable for delayed or undelivered messages.<\/p><h3 style=\"font-size:22px;line-height:1.3;font-weight:600;margin:28px 0 8px;\">Eligibility<\/h3><p>You must be at least 18 years old and located in the United States to participate.<\/p><h3 style=\"font-size:22px;line-height:1.3;font-weight:600;margin:28px 0 8px;\">Delivery and availability<\/h3><p>We may deliver messages through an automated system. Delivery is subject to carrier transmission and network availability, and we are not responsible for delays or failures outside our control. We may suspend or end the Program at any time without notice.<\/p><h3 style=\"font-size:22px;line-height:1.3;font-weight:600;margin:28px 0 8px;\">Your responsibilities<\/h3><p>If you change or deactivate your mobile number, notify us promptly or opt out so that messages are not sent to a new holder of that number. You agree not to use the Program for any unlawful purpose or to send abusive, threatening, or harassing content.<\/p><h3 style=\"font-size:22px;line-height:1.3;font-weight:600;margin:28px 0 8px;\">Changes to these terms<\/h3><p>We may revise these terms at any time by posting an updated version on this page. Continued participation after changes take effect constitutes acceptance. Material changes may also be communicated by text.<\/p><h3 style=\"font-size:22px;line-height:1.3;font-weight:600;margin:28px 0 8px;\">Limitation of liability<\/h3><p>To the fullest extent permitted by law, Cianchetta &amp; Associates is not liable for any indirect, incidental, or consequential damages arising from the Program, including delayed, misdirected, or undelivered messages.<\/p><h3 style=\"font-size:22px;line-height:1.3;font-weight:600;margin:28px 0 8px;\">Governing law<\/h3><p>These terms are governed by the laws of the State of California, without regard to conflict-of-law principles.<\/p><h3 style=\"font-size:22px;line-height:1.3;font-weight:600;margin:28px 0 8px;\">Contact us<\/h3><p>Cianchetta &amp; Associates<br \/>3125 Dwight Road, Suite 300<br \/>Elk Grove, CA 95758<br \/>Phone: <a href=\"tel:+19166857878\">(916) 685-7878<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>SMS Privacy Policy &amp; Terms SMS Privacy Policy Effective date: October 26, 2026 This SMS Privacy Policy explains how Cianchetta &amp; Associates (&#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;) collects, uses, and protects information when you opt in to receive text messages from us. It supplements our general Privacy Policy posted on our website. By providing your mobile [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2602","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SMS Privacy Policy &amp; Terms - Cianchetta and Associates<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cianchetta.com\/es\/sms-policy\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SMS Privacy Policy &amp; Terms - Cianchetta and Associates\" \/>\n<meta property=\"og:description\" content=\"SMS Privacy Policy &amp; Terms SMS Privacy Policy Effective date: October 26, 2026 This SMS Privacy Policy explains how Cianchetta &amp; Associates (&#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;) collects, uses, and protects information when you opt in to receive text messages from us. 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